Looking after private information:

Heart n Soul is committed to making sure your privacy is protected. We do this by looking after your personal information carefully and keeping it private from other people.

What information we collect:

We only collect personal data about you which ensures we can deliver our products to you.

Information we collect may include your name, telephone number, email address, postal address. We will not collect more information than we need and we will not keep it any longer than we need to. You can ask us to remove your personal information at anytime.

How we use your payment information:

We do not keep any of your payment information.

Keeping and using personal information:

All the personal data we have is only processed by our staff. No third parties have access to your personal data. We will try to make sure that all the information we hold about you is accurate and up to date. We will always let you know what information we hold about you if you ask us. We will always correct any mistakes in the information.

Removing personal information:

You can ask us to remove your personal information at anytime by contacting us. We will remove the information and show that we have done this if you ask us.

Data breaches:

If someone gets hold of your private information from our database and we don’t know about it, we will immediately review how we store information to find out what might have happened. If someone gets hold of a lot of private information, we will tell the Information Commissioner’s Office.

If you have any questions or queries about our privacy policy please contact us:

Email: info@heartnsoul.co.uk
Call: 020 8694 1632
Write to: Heart n Soul, The Albany, Deptford, London, SE8 4AG